SHIPPING POLICY

  • Touchline Technologies Pvt Ltd Return Policy is implied only where the product have defect or damage. We do not accept returns in case of wrong selection made by customer.

  • Customers may be asked to send the product back, in case the reverse pick up cannot be honoured due to operational restrictions.

  • No Cancellation or Return on wrong selection post delivery. All customers are requested to check specifications/configuration requirements.

  • Touchline Technologies Pvt Ltd Return Policy is implied only where the product has defect or damage. Cases where the wrong selection was made by the customer, will be considered discretionary returns and may attract Cancellation/Restocking charges (15% on Product value).

  • Customer can contact respective service center or email at marketing@touchline.co.in for warranty support.

  • Cancellation of order post procurement/prior to delivery may attract up to 15% restocking charges.

  • In case of wrong selection of product by the customer, the return request may not be considered post delivery of the product.